An Overview

This article will outline the steps needed to stop Zoom from freezing while in a meeting.


Important

Please read through all important information before continuing with this article

  • ISSUE HAS ONLY BEEN TESTED ON LENOVO LAPTOPS & DESKTOPS


Instructions:

Please follow the steps below to successfully join a zoom session using your installed Zoom application.


  1. Log into Zoom.

  2. Click the gear icon under your profile picture and click Settings.
  3. Select Video then click Advanced at the bottom of the page.
  4. Select Video Rendering Method then Select GDI
  5. You will see the following.


  6. You will need to sign out of Zoom and then sign back in for the changes to take effect.

  7. Done