An Overview

This article directs you to Zoom audio and microphone issue troubleshooting.


Please read through all important information before continuing with this article

  • Please make sure to go through all the steps in order to identify and possibly correct your Zoom issue.


Please make sure to follow all steps as written below. If there is any issues with this article please report them to the IT Department immediately for corrections and additions.

  1. Please navigate to the link below.  It will take you directly to Zoom's troubleshooting page and lays out all the steps that can be taken to rectify your issue.

If for some reason after following the steps your issue is not resolved please reach out to the IT department via ticket.