An Overview
This article directs you to Zoom audio and microphone issue troubleshooting.
Important
Please read through all important information before continuing with this article
- Please make sure to go through all the steps in order to identify and possibly correct your Zoom issue.
Instructions:
Please make sure to follow all steps as written below. If there is any issues with this article please report them to the IT Department immediately for corrections and additions.
- Please navigate to the link below. It will take you directly to Zoom's troubleshooting page and lays out all the steps that can be taken to rectify your issue.
https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
If for some reason after following the steps your issue is not resolved please reach out to the IT department via ticket.