Child & Family Services Inc

CPS 2

• New Navigation Paths Within Employee Self Service
• New CPS User Interface Overview

Doxy.me 1

• Registering for Doxy.me

Evolv 16

• Evolv-CS Browser Setup
• How to update Chrome (needed after Evolv upgrade
• FileMaker Fee For Service Reporter Dates
• How to Clear Cache in Chrome (needed after Evolv upgrade)
• ADMIN LOCK GROUP INSTRUCTIONS

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Freshdesk 2

• Creating Tickets
• Freshdesk Login

General 0

Google 2

• How to Upgrade Google
• HOW TO CLEAR CACHE/COOKIES IN GOOGLE CHROME

Gmail 2

• Marking E-Mail As "Not Spam"
• Encrypted E-Mail - How To Open Them

Great Plains 0

ManageEngine 5

• ADSelfService Registration
• Reset or Change Windows Password
• MDM Self Enrollment (Android)
• MDM Knox Enrollment (Android)
• MDM Self Enrollment (iOS)

Order Connect 2

• EPCS Training
• Verizon Identity

Phones 2

• Forwarding your Phone
• Retrieve Office Voicemail From Home

SonicWall 5

• Establishing a VPN Connection
• Establishing a VPN Connection (With Two-Factor)
• Installing the SonicWall Mobile Connect Application
• Registering SonicWall with Authenticator App
• SonicWall Getting Started Guide

Zoom 11

• Zoom Video Freezes
• Zoom Audio and Microphone issues.
• Obtaining Client Signatures Via Zoom
• Starting Zoom Meeting (From Android)
• Starting Zoom Meeting (From iOS)

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Surveillance Cameras 0

Doxy.Me 1

• How to Check in For Your Doxy.Me Visit

Misc 1

• Procedure Template

Evolv 5

• Columbia Suicide Rating Scale
• Safety Plan v.2
• EM Psychiatric Decision Making Grid
• Case Management Referral Form Procedures
• Informed Consent for Sessions during Covid-19